Shipping & Returns

WHAT ARE YOUR SHIPPING RATES? 

We offer ground shipping (5-7 business days) within the USA for $2.99 on all orders.

HOW DO YOU HANDLE RETURNS?

If you would like to return an order, please send an email to customerservice@roloshades.com. In your email, be sure to include your name, order number, and reason for the return. Return postage is the responsibility of the customer.  Additionally, we charge a return fee of $5.00. Returns can be mailed to:

Fulfillment Florida
ATTN: Rollaworld
3281 SW 42nd Ave
Palm City FL 34990

 

Once the returned item(s) are received, we will credit your method of payment less the $5.00 return fee. Refunds can take 5 to 10 days to show up on your credit card.